The Worst Web Host: Bluehost Sucks

Disclosure: This post may contain affiliate links, which means we may receive a commission if you click a link and purchase something that we have recommended. While clicking these links won't cost you any extra money, they will help us keep this site up and running AND keep it ad free! Please check out our disclosure policy for more details. Thank you for your support!

Looking for a web host for your WordPress blog? Bluehost sucks and I recommend looking elsewhere. | Oh, She Blogs!

A friend once told me that I was the most tactful person she knew, but right now I am going to be uncharacteristically blunt. I am going to tell it like it is, which is this: Bluehost sucks. It is the absolute worst.

If you are a new blogger looking for a web host, you’ve probably googled things liked, “what is the best web host for new bloggers?” or “where should I host my wordpress blog?” or “what is the best host for my wordpress blog?”

Chances are great that one of the web hosting companies recommended most frequently will be Bluehost. You’ve probably even seen a blogger or two or three that you admire recommending Bluehost.

If you are currently in search of a web host and if you happen to find this post, PLEASE do yourself a favor and run screaming in the opposite direction.

Please do not set up your new WordPress blog using Bluehost. Bluehost is the absolute worst. I am not even remotely exaggerating when I say that Bluehost sucks.

Shortly after launching my first blog I decided that I needed to be self-hosted, so I started looking around for how to set up a WordPress blog and where to host a WordPress blog. Even back then (or especially back then), it seemed like most bloggers were using Bluehost so that’s what I did too. It got glowing reviews. Everyone seemed to love it.

My Bluehost horror story

I followed the recommendation of many and registered for Bluehost and regretted it almost instantly.

From day one my site would go down constantly. I’d get random errors that nobody could figure out. I was constantly on the phone with them because my site just wasn’t working. They told me that I was using too much data… but I pretty much had an empty site at that point. At some point I had malware on my site because one of the other sites on the shared server was a porn site… I don’t even understand how this happened! If I had an awesome traffic day the site would slow down because the Bluehost server just couldn’t handle it… and by awesome I mean like 1,000 people. We are not talking crazy numbers here! Over time, the service kept getting worse and worse, with the site going down for hours at a time with absolutely no explanation or apology from Bluehost.

Bluehost eventually reached out to me and said my site was getting too big for their basic hosting plan, so I’d need to upgrade to a VPS (virtual private server). I readily agreed because I needed some stability and assumed more money would fix the problem. Wrong again. I paid more for the site to go down even more frequently. I was in constant contact with them and basically they just kept telling me that I’d need to pay them more money to get things to work properly.

I eventually decided that I’d had enough when they told me that I’d have to start paying $100 per month in hosting fees. At that point I was out. It’s not that I thought $100 was excessive – I’ll be honest: I’m paying more than that now – but if I was going to pay big bucks then I was going to pay for a host that actually WORKED.

You might enjoy:
Why You Need to Stop Reading Blogging Income Reports

I quit Bluehost and have never looked back because I found a web host that I love – WiredTree.

Guess what? I haven’t had a minute of downtime since switching to WiredTree and they aren’t constantly calling and telling me to give them more money. (Don’t worry, while I love WiredTree, I don’t think they’re the best web host for new bloggers. I recommend a couple of affordable web hosts at the bottom of this post.) The problem wasn’t my site or that I wasn’t tech-savvy enough. The problem was Bluehost, plain and simple.

Why do so many bloggers recommend Bluehost?

If you’ve made it this far you’re probably wondering why so many bloggers recommend Bluehost.

Frankly, it’s (mostly) all about the benjamins.

Bluehost offers a higher affiliate commission than any other web host. In fact, they typically offer DOUBLE what other web hosts offer.

Most hosting companies pay their affiliates in the ballpark of $50 per referral. That’s pretty big money.

Bluehost, however, offers their top grossing affiliates around $100 per referral. That’s an incredible amount of money!

$100 is enough that I almost can’t blame my fellow bloggers for recommending Bluehost. Almost.

EIG is the reason Bluehost sucks

From what I’m told, Bluehost actually used to be a pretty good web host. Then in late 2010 they were bought by Endurance International Group, which is a conglomerate that goes around buying up lots of web hosting companies. Those web hosting companies continue to exist but their service typically suffers from that point forward. EIG currently owns 80+ web hosting companies, and personally I’d recommend staying away from all of them.

EIG-owned hosting companies include:

EIG hosting

Note: Whenever I talk to people about EIG-owned companies, I inevitably hear that they’ve had a great experience with Bluehost/ HostGator/ A Small Orange, etc. I think it is absolutely awesome if you have had no issues and I wouldn’t recommend that you switch hosts if you are happy! However, if you are a new blogger trying to find the best web host for WordPress, then I recommend saving yourself future headaches and going with a company that’s not on the list above.

Lest you think I’m just bitter about my own poor service there are plenty of others who concur that Bluehost sucks. Here are some other Bluehost reviews:

If you are in any blogging-related Facebook groups, Bluehost is a frequent topic of discussion where many people recommend staying away. I’ve even noticed a few custom blog designers stipulating that they will no longer work with clients with Bluehost hosted blogs because there are too many hoops to jump through.

Bluehost alternatives

So, if we’re mostly in agreement that Bluehost sucks, then you might be wondering about Bluehost alternatives and EIG alternatives. Luckily there are plenty! I personally recommend the following two hosts as being great options for new bloggers*:


If you want an affordable web host with no affiliation to EIG, GreenGeeks is a fantastic option! Packages start at $3.96 per month, and that includes web hosting, email, unlimited space, a transfer to their servers and more.

You might enjoy:
5 Awesome Resources to Make Blogging Easier


SiteGround has been getting a lot of buzz as being one of the most stable and affordable web hosts for bloggers. Prices start as low as $3.95 per month for your first year and you also get a free domain name for one year. One great thing about SiteGround is that you can scale your service so you’re not paying for server space that you’re not using. For instance, the cheapest plan works until you’re receiving 10,000 visitors per month, at which case you may want to upgrade to prevent downtime. Having options like this are rare, but makes SiteGround one of the best web hosts for new bloggers!

*While I use WiredTree for my sites, I frequently help others set up their own blogs, and these are the two hosting companies I use for those sites!

Don’t buy the Bluehost hype

There are always going to be people who have a good experience with anything, so I’m sure some Bluehost users will see this and feel exactly the opposite way that I do. There are tons and tons of people who use Bluehost with few to no issues and if you register for Bluehost now, you might be one of them. On the other hand, you might end up with constant problems that will force you to eventually switch hosts.

I highly recommend that if you are a new blogger looking for a web host for your blog, that you ignore the hype and use a Bluehost alternative from the very beginning.

Join the List!

Register now and you will get access to our EXCLUSIVE (and free!) list of 100+ companies that will help you make money from our blog. You'll also be able to join our private Facebook group and receive the occasional email update.


Spam is gross. We will never subject you to that. Powered by ConvertKit

Join the List!

Register now and you will get access to our EXCLUSIVE (and free!) list of 100+ companies that will help you make money from our blog. You'll also be able to join our private Facebook group and receive the occasional email update.


Spam is gross. We will never subject you to that. Powered by ConvertKit
Follow Me

Lisa Koivu

Founder at Oh, She Blogs!
Lisa Koivu is the founder of Oh, She Blogs! A seven year blogging veteran, Lisa can also be found posting shopping deals and steals at . In her free time (ha!) she is also a freelance writer who has written for and U.S. News.
Follow Me

Leave a Comment

Your email address will not be published. Required fields are marked *

  • Thank you Lisa! Thanks for blogging about your real experience with BlueHost and for also spreading the word about the reason for their poor service, EIG.

  • Thanks for sharing! I had issues with Bluehost at the top of last year and they were like I need to spend money to fix it. I wasn’t paying for somethings that I didn’t cause. So I let my membership lapse. In the meantime I found a groupon deal for DreamHost. Much better! They update my site regularly and I haven’t had an issue in over year.

    • That’s great to hear about DreamHost! I haven’t heard much about them, but I’m Happy to hear they’re an improvement over Bluehost. Server issues can be such a headache!

  • Thanks Lisa for your article and spreading the information about EIG.
    I believe that the bloggers who speak out about this hosting group stand out in a good way.
    By the way, for one of my sites I use the host that you recommend (SiteGround) and I like it!

  • Hi again Lisa,

    Now why didn’t I see this list before? Powweb was the hosting company when my blog network was hacked and Just host was the company when my church’s website was hacked. They both tried to assign blame to me for their error. My church’s site is now with inmotion and I’m happy to see that they are not on your list of hosting companies owned by EIG.

    I’ve been thinking long and hard about which hosting company to choose. I was leaning towards Blue host because a personal friend uses it and is happy with them. Now…I don’t know.

    I’ve also used site ground before in 2004 when I first began blogging. I had some kind of issue with them, so I switched. I can’t remember what it was now, but it makes me leery to think of going back to them…sigh.

    Back to the drawing board

    • Finding the right server can be hard, especially since no one company is perfect. I think when it comes to servers the old adage “prepare for the worst and hope for the best” is extremely applicable! Let me know what you end up choosing!

  • Hmm this is interesting to read. Bluehost has been super nice to be and hasn’t asked for any money when I’ve come running with a newbie issue. HOWEVER, I’m all about hearing others stories and learning new things. While I do recommend Bluehost, it’s because I have had a good experience with them. I do know people who use SiteGround though, and Dreamhost and Fly Wheel too. I’m sorry you had a bad time with Bluehost. WiredTree looks cool, but super expensive -_-.

    • Yeah, the cost for WiredTree is why I don’t recommend them to newer bloggers. Paying that much for hosting doesn’t make sense in the beginning, but for upgraded servers they’re actually pretty average!

  • Bluehost didn’t cause me trouble when I first signed up for them three years ago–But then, I came from an even suckier free host. (You get what you pay for etc.) But they recently got rid of support tickets, which upset me, especially with all the issues my site began having this summer. I couldn’t get PHP to work, my site loads were terrible, etc. In checking error logs, I saw other sites on my server having the same problems with PHP.

    I used live chat a few times to resolve issues back in May, but I think one of the reps messed up my site directories. Another one had to fix it because I couldn’t get it to work. Nobody really seemed to know why my site was malfunctioning. While in the past, techs have been able to actually *resolve* my issues using support tickets.

    I read about Siteground, so I checked out their website. I was very impressed with what I found there, especially things like their virtual walls around websites on shared servers, so one website’s problems will not affect another. They still have support tickets. They actually *help* you with your website, so hopefully, if the problem is on my end, I’m not stuck Googling for hours/days trying to figure it out. The price is less than I was paying for Bluehost.

    I made the switch the other day, and all the problems on my website vanished. Now it loads lightning-fast and behaves normally. Hmmm….

    It’s too soon to know for sure how Siteground will work for me, but so far, so good.

    • I’m so sorry you had to go through that and hope that Siteground ultimately works out better for you! I honestly can’t believe that Bluehost got rid of support tickets. Where does it end with them?!

    • Yeah, I just tried to submit a ticket to bluehost and discovered that it’s not available any more. what a load of crap. the live chat said it would be 2 minutes, 2 minutes ago. Now it says 5. I am going to go to siteground and build a website called if I don’t get my money back. I’m getting more pissed by the minute.

  • How unfortunate…I literally read at least 50 different articles about blogging and EVERY single one of them recommended Bluehost…so I bit. Not even up and running yet, so this is not very encouraging. Very good information. Thanks for sharing. Just wish I would have seen this a month ago…

  • I hate Bluehost – I always have, and I’ve been dealing with client’s on their hosting for years upon years, even before they were bought their CS was better, but thier services were still crap.

    I honestly don’t think EIG is the issue though because each company still has different people who run it – some who care, some who don’t. I’ve been on Dreamhost for almost 10 years in one form or another, I’ve had clients on them, I have clients on them now, and no one has ever had any issues – but their CS is incredibly transparent. They’ve usually emailed me about a problem before I even knew it was one, if they’re upgrading the servers I’m on or anything like that I know weeks in advance, and their CS hardly ever takes longer than a few hours to get back to me – and often times have helped with issues I’ve contacted them about without it even actually being their issue.

    Now, I’m not saying no one has ever had a problem with DH – but I’ve heard horror stories about Bluehost, Godaddy, A Small Orange, etc, and nothing even remotely comparative about Dreamhost – and seeing as they’ve treated me super well I felt I needed to stick up for them a little bit 🙂

    Thanks for telling people about Bluehost though, I don’t think many people realize how extremely horrible they are until it’s way too late.

  • Yep, Bluehost is not very good these days! There was a recent outage of over 12 hours…chat support was down, phone lines over 1-hr hold time.

    The best way to get in touch with anyone at Bluehost is Twitter, or call their renewal department, they’ll pick up on the first ring LOL.

    They are also the only hosting company I’ve used that requires a phone call to cancel a plan. They try to up-sell/cross-sell you to keep you on board.

    That was the last straw for me and I moved those sites to SiteGround.

    What’s interesting is A Small Orange (part of the EIG conglomerate?) has only been great for me the last 2-3 years. Great support, and never have server issues (knock on wood!).

  • Exactly right. I used to build websites back around 2008-09. Bluehost was great back then. I recently jumped back into the biz and purchased a plan with them. At the end of day one I haven’t gotten anything but errors and my site is already messed up. Which led me to google “why does bluehost suck so bad they used to be good” and found your blog. Hoping to get my money back. Thanks for the info

  • I’m having trouble with Blue host too. One bit of malware and they shut the whole site down, along with 5 others that I host. And they won’t unsuspend it unless I pay for Site Guard at US$15 per month, which is more than what the hosting costs.

  • Very refreshing to read an honest (non affiliate income driven) piece on Bluehost. I’ve got a mixed bag of experiences with them and I’ve had some major issues with them in the past, luckily their money back guarantee has always come to the rescue.

  • I’ve been with Bluehost for two weeks and have had nothing but trouble. Unfortunately, I’ve already thrown away hundreds of dollars trying to get things going. At this very moment I’m not even able to login to my account at I proceeded to google: “why does bluehost suck so bad?” when I found your post. Do you have any recommendations for ending my account and getting some sort of refund?

  • I used to have BlueHost and I was happy with them. That is, until it was almost time to renew. They told me that the tier I had signed up with had since been eliminated, so I was going to have to “upgrade,” ie pay more money for the same service (I didn’t need the extra features). So I shopped around and found GreenGeeks. Affordable price, great service from a small company, and they’re eco-friendly! They transferred both of my websites quickly and painlessly, for no additional charge.

  • Yes!!! Bluehost totally sucks! Thank you for the other recommendations, I will be switching. I’ve been with Bluehost for about 2 years and was pretty happy at first, but now my site is constantly going down. When I contact support, they either tell me that my site is being throttled (impossible based on my Google Page Speed Score) or that there’s a known server issue and the specialists are working on it with no ETA. Awhile back, I received an email saying that one of the sites on my server had been hacked and to contact support for a security check/scan. The support rep seemed clueless, but said that my site checked out fine, a few months later, I realized my site had been pharma hacked! My list of grievances with bluehost goes on and on!

  • My website was down 2 times, and now they are closing my account.

    They say my wesbite was consuming too much resources, I think it was hacked or something. But they dont say what is causing this. they just want to delete accounts.

    Its 06 04 2017 I dont recommend bluehost.